With regional team hubs across the UK, PDI Retail Services has mobile crews of fitters and site supervisors who can work across the UK and Europe. The whole team is committed to always meeting the demanding quality requirements and project deadlines that are typical in this field; after all, successful installation projects mean satisfied clients.
We understand the needs of retailers. We also know it is not always convenient to have an installation during working hours, so we can work around the clock if needed. Each site is scheduled into the plan, and each retailer contacted prior to the visit to ascertain any individual needs. The installation team will arrive with all the necessary documentation, as well as a full installation brief for the store.
A clean site is a safe site: whether it is a single graphic or a 30m wall bay that is being installed, our crews are trained to tidy up as they go and, once finished, the retailer will be asked to judge them on their site management.
On completion, the team leader will debrief the retailer. Training will be given where necessary, along with preventative care and cleaning advice. Once signed off, the installation is reported back to the project management team.
Our business structure gives us greater capacity to manage projects every step of the way, which in turn provides superior results and economically viable solutions for our customers. According to client requirements, we operate in a wide range of roles from Project Managers and Head Contractors to straightforward roles such as specialist sub-contracting and undertaking installation of shop-in-shop systems.
PDI Retail Services operates a complete project management service incorporating:
- Warehousing and logistics
- Pre and post activity surveys and audits
- Full POS installation and merchandising services
- Digital reporting system with real-time capture and feedback
From concept to completion, we can take control of your project and arrange the installation with the individual stores. Once the installation is completed, we produce comprehensive reports on the project.
Many clients will, of course, require site surveys to ascertain their exact requirements, whether for display measurements, poster sizes, utility connections or general information regarding their site.
Our surveyors have the skills and equipment necessary to provide accurate, easy to use information, including:
- Digital photography and video equipment
- Measuring tools, from tape measures to laser systems
- High reach equipment
- Safety equipment
As well as the information you require, our fitters will Risk Assess each site upon arrival. This means that we are fully-prepared and ready for the installations or necessary revisits.
Over time, all items of display furniture and shop fixtures show wear-and-tear or may become damaged. Whether or not we carried out the original installation, our teams are highly-skilled at repairing or disguising chips, scratches and snaps, in everything from wood to HI-MACS and Corian, and have even been called out to finish installations that have been abandoned mid-job or left finished to an unsatisfactory standard. We perform maintenance visits to our previous installations at our clients’ request, and provide written and photographic feedback as standard.